Contact Us

Accessibility Statement

Purifi H2O LLC is committed to making its website accessible to everyone, including people with disabilities. We are continually working to improve the user experience for all visitors and are committed to meeting or exceeding the guidelines set forth by the Web Content Accessibility Guidelines (WCAG) 2.1.

Measures to Support Accessibility

Purifi H2O LLC takes the following measures to ensure accessibility of Purifi H2O.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Purifi H2O.com is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

If you have any difficulty accessing our website or have any feedback on how we can improve the accessibility of our site, please contact us at accessibility@purifih2o.com. We will make every effort to respond to your request within 2 business days.

When contacting us, be sure to include as many of these details as possible:

  • The location of the issue, including the webpage address (URL) if possible.
  • The assistive technology used when the issue was discovered, such as a screen reader, magnifier, refreshable braille display, speech recognition software, haptic device, or switch.
  • The format you prefer for any follow-up materials, if applicable.
  • Your contact information if you wish to be contacted for further information.
  • Any additional information that may assist us in resolving the issue.

Compatibility with Browsers & Assistive Technology

Purifi H2O.com may or may not be compatible with browsers older than 3 major versions and/or mobile operating systems older than 5 years.

Technical Specifications

Accessibility of Purifi H2O website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Formal Complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution as quickly as possible.

Expectations After Formal Complaints

We will promptly investigate any reported accessibility issues and assign them to the appropriate team for resolution. Should additional information be required, we will reach out to you via email. While we strive to address all issues as quickly as possible, some may take longer to resolve. Please be assured that even if immediate resolution is not possible, your report is valuable in prioritizing the issue for future attention.

Thank you for visiting PurifiH2O.com.