Authorized Service Offerings

Effective as of January 21, 2026

Customer may elect to receive one or more of the service offerings made available by PURIFI H2O LLC, including Installation (New Equipment), Preventive Maintenance (Annual or Periodic), Emergency Services (Annual Subscription), and One-Time Service Call (Non-Subscription/Reactive Service) (each, an “Authorized Service,” and collectively, the “Authorized Services”). Customer may select any individual Authorized Service or any combination thereof. All Authorized Services selected by Customer shall be performed in accordance with the applicable scope of services set forth herein and shall be subject to and governed by this Agreement, including the General Terms and Conditions which is fully integrated and incorporated herein by reference.

(1) Installation Services (New Equipment)

Installation Services

PURIFI H2O shall install the Equipment identified in the Estimate in accordance with manufacturer requirements and applicable industry standards. Installation dates are estimates only.

Cancellation and Mobilization Costs

If Customer cancels or reschedules the Authorized Services after equipment has been ordered, materials staged, or technicians dispatched, Customer remains responsible for all incurred and non-refundable costs, including restocking fees, labor, administrative costs, and freight charges, as applicable.

Warranties

• Manufacturer equipment warranty (typically one (1) year) is passed through to Customer for authorized equipment replacement.
• Replacement parts installed by PURIFI H2O are warranted for ninety (90) days.
• Installation workmanship is warranted for ninety (90) days from completion.

PURIFI H2O’s sole obligation is repair or re-performance as provided in the General Terms.

Exclusions

Warranty does not cover misuse, unauthorized third-party service, environmental conditions, or normal wear and tear.

Unauthorized Service

PURIFI H2O shall not be responsible for system performance, warranty coverage, or service outcomes where the equipment has been adjusted, repaired, or modified by any party other than PURIFI H2O without prior written authorization.

Pricing Validity

50% payment is required upfront prior to equipment ordering. Labor, equipment, and parts pricing is valid for the current calendar year only.

(2) Preventative Maintenance (Annual or Periodic Subscription)

Preventative Maintenance Services

PURIFI H2O shall provide standard preventative maintenance services as identified in the Estimate on an annual or periodic basis. These Authorized Services include routine inspection, filter replacement (as applicable), and system testing in accordance with industry standards.

Exclusions

Preventative maintenance does not include emergency repairs, component failures, or non-routine replacements, which will be quoted separately.

Service Hours

Unless expressly stated otherwise in the Estimate, these Authorized Services are performed during PURIFI H2O’s normal business hours (7:00 a.m. – 5:00 p.m., Monday through Friday, excluding major holidays). If these Authorized Services are requested outside normal business hours may be treated as Emergency Services and billed separately.

Property Limitation

These Authorized Services provided under the Estimate apply solely to the system(s) located at the property identified herein. Authorized Services for additional properties or systems require a separate estimate and written authorization.

Warranties

• Workmanship is warranted for ninety (90) days from each service visit.
• Manufacturer warranties for parts, if any, are passed through to Customer as applicable.

Unauthorized Service

PURIFI H2O shall not be responsible for system performance, warranty coverage, or service outcomes where the equipment has been adjusted, repaired, or modified by any party other than PURIFI H2O without prior written authorization.

Parts Availability

PURIFI H2O’s performance is subject to the availability of replacement parts and materials. If required components are unavailable or discontinued despite reasonable efforts, PURIFI H2O may suspend or modify the affected Authorized Services until suitable replacements are available.

Pricing Validity

Labor, equipment, and parts pricing is valid for the current calendar year and subject to adjustment upon renewal.

(3) Emergency Response – Annual Subscription

Emergency Response Services

Customer is enrolling in PURIFI H2O’s Emergency Response subscription program, which provides priority access to emergency services for unplanned system failures or conditions posing a risk to operations, safety, or property.

Response Levels

Response times are commercially reasonable estimates and subject to system condition, severity, parts availability, and technician availability.

Cancellation and Mobilization Costs

If Customer cancels or reschedules these Authorized Services after equipment has been ordered, materials staged, or technicians dispatched, Customer remains responsible for all incurred and non-refundable costs, including restocking fees, labor, administrative costs, and freight charges, as applicable.

Property Limitation

Authorized Services provided under the Estimate apply solely to the system(s) located at the property identified herein. Authorized Services for additional properties or systems require a separate estimate and written authorization.

Scope of Emergency Services

Emergency Services are limited to diagnostic evaluation and commercially reasonable repairs or temporary measures necessary to stabilize the system and restore basic functionality. Emergency Services do not include system upgrades, preventive maintenance, routine replacements, or non-urgent corrective work unless expressly authorized in writing.

Rates and Charges

Emergency labor, travel, parts, and materials are billed in accordance with PURIFI H2O’s then-current rates unless otherwise stated in the Estimate.

Warranties

• Workmanship related to emergency services is warranted for thirty (30) days.
• Replacement parts are warranted for ninety (90) days.
• Manufacturer warranties, if any, are passed through as applicable.

Unauthorized Service

PURIFI H2O shall not be responsible for system performance, warranty coverage, or service outcomes where the equipment has been adjusted, repaired, or modified by any party other than PURIFI H2O without prior written authorization.

Parts Availability

PURIFI H2O’s performance is subject to the availability of replacement parts and materials. If required components are unavailable or discontinued despite reasonable efforts, PURIFI H2O may suspend or modify the affected these Authorized Services until suitable replacements are available.

Pricing Validity

Rates and pricing are valid for the current calendar year only.

(4) One-Time Service Call (Non-Subscription / Reactive Service)

One-Time Service

PURIFI H2O shall perform a one-time, reactive service call to assess and address the issue identified by Customer. These Authorized Services are provided on an as-needed basis only and is not considered an Emergency Response.

Estimates and Authorization

Customer authorizes PURIFI H2O to proceed upon acceptance of the Estimate, including via electronic acceptance.

Service Hours

Unless expressly stated otherwise in the Estimate, these Authorized Services are performed during PURIFI H2O’s normal business hours (7:00 a.m. – 5:00 p.m., Monday through Friday, excluding major holidays). These Authorized Services requested outside normal business hours may be treated as Emergency Services and billed separately.

Warranties

• Workmanship is warranted for thirty (30) days.
• Replacement parts are warranted for ninety (90) days.
• Manufacturer warranties, if any, are passed through as applicable.

Unauthorized Service

PURIFI H2O shall not be responsible for system performance, warranty coverage, or service outcomes where the equipment has been adjusted, repaired, or modified by any party other than PURIFI H2O without prior written authorization.

Pricing Validity

Labor, equipment, and parts pricing is valid for the current calendar year only.

General Terms and Conditions

1. Applicability

(a) These General Terms and Conditions (these “Terms”) are the only terms that govern the provision of services by PURIFI H2O LLC., located at 951 West Yamato Road, Suite 208, Boca Raton, FL 33431 (“PURIFI H2O”) to Customer; (b) The accompanying estimate (the “Estimate”) and these Terms (collectively, this “Agreement”) comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral relating to service; (c) In the event of any conflict between these Terms and the Estimate, these General Terms and Conditions for Authorized Services shall govern; and (d) These Terms prevail over any of Customer’s general terms and conditions regardless whether or when Customer has submitted its request for proposal, order, or such terms. Provision of services to Customer does not constitute acceptance of any of Customer’s terms and conditions and does not serve to modify or amend these Terms.

2. Authorized Services

PURIFI H2O shall provide the parts and services to Customer as described in the Estimate (the “Authorized Services”) in accordance with these Terms.

3. Performance Dates

PURIFI H2O shall use commercially reasonable efforts to meet any performance dates specified in the Estimate, and any such dates shall be estimates only.

4. Customer’s Obligations

Customer shall: (a) cooperate with PURIFI H2O in all matters relating to the Authorized Services and provide such access to Customer’s premises, as may reasonably be requested by PURIFI H2O, for the purposes of performing the Authorized Services; (b) respond promptly to any PURIFI H2O request to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for PURIFI H2O to perform Authorized Services in accordance with the requirements of this Agreement; and (c) provide such Customer information as PURIFI H2O may reasonably request to carry out the Authorized Services in a timely manner and ensure that such information are complete and accurate in all material respects.

5. Customer’s Acts or Omissions

If PURIFI H2O’s performance of its obligations under this Agreement is prevented or delayed by any act or omission of Customer or its agents, subcontractors, regulatory offices or agencies, consultants or employees, PURIFI H2O shall not be deemed in breach of its obligations under this Agreement or otherwise liable for any costs, charges or losses sustained or incurred by Customer, in each case, to the extent arising directly or indirectly from such prevention or delay.

6. Fees and Expenses; Payment Terms; Interest on Late Payments; and Collections Cost

In consideration of the provision of the Authorized Services by PURIFI H2O and the rights granted to Customer under this Agreement, Customer shall pay the fees within thirty (30) days of the invoice date. Customer shall make all payments hereunder in US dollars. In the event payments are not received by PURIFI H2O after becoming due, PURIFI H2O may: (i) charge a late fee of $25 and interest on any such unpaid amounts at a rate of 1.5% per month or, if lower, the maximum amount permitted under applicable law, from the date such payment was due until the date paid; and suspend performance for all Authorized Services until payment has been made in full. Customer agrees to pay all reasonable costs incurred by PURIFI H2O in the collection of overdue amounts, including attorneys’ fees and collection expenses. For Equipment Installation, Customer shall pay fifty percent (50%) of the total quoted price upon acceptance of estimate or proposal to secure equipment and scheduling. Title of installed equipment shall remain with ISP until full payment is received.

7. Taxes

Customer shall be responsible for all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state or local governmental entity on any amounts payable by Customer hereunder.

8. Confidential Information

All non-public, confidential or proprietary information of PURIFI H2O, including, but not limited to, trade secrets, information pertaining to business operations and strategies, and information pertaining to customers, pricing, and marketing (collectively, “Confidential Information”), disclosed by PURIFI H2O to Customer, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as “confidential,” in connection with the provision of the Authorized Services and this Agreement is confidential, and shall not be disclosed or copied by Customer without the prior written consent of PURIFI H2O. Confidential Information does not include information that is: in the public domain; known to Customer at the time of disclosure; or rightfully obtained by Customer on a non-confidential basis from a third party. Customer agrees to use the Confidential Information only to make use of the Authorized Services. PURIFI H2O shall be entitled to injunctive relief for any violation of this Section.

9. Representation and Warranty

Customer shall also be eligible for the pass-through benefits, to the extent that such exists, of any third-party warranties relating to equipment and materials used by PURIFI H2O. PURIFI H2O shall not be liable for a breach of the warranty set forth in this Section 9 unless Customer gives written notice of the defective Equipment or Authorized Services, reasonably described, to PURIFI H2O within five (5) days of the time when Customer discovers or ought to have discovered that the Equipment or Authorized Services were defective.

Subject to the below PURIFI H2O shall, in its sole discretion, either: re-perform such Authorized Services; or credit or refund the price of such Authorized Services at the pro rata contract rate. THE REMEDIES SET FORTH IN SECTION 9 SHALL BE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY AND PURIFI H2O’S ENTIRE LIABILITY FOR ANY BREACH OF THE LIMITED WARRANTY SET FORTH IN SECTION 9 AND AS MY OTHERWISE BE FOUND ELSEWHERE IN THIS AGREEMENT.

10. Disclaimer of Warranties

EXCEPT FOR THE WARRANTY SET FORTH IN SECTION 9 ABOVE, PURIFI H2O MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE SERVICES, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

11. Limitation of Liability

IN NO EVENT SHALL PURIFI H2O BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR ANY LOSS OF USE, REVENUE OR PROFIT OR LOSS OF DATA OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT PURIFI H2O HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL PURIFI H2O’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE AGGREGATE AMOUNTS PAID BY CUSTOMER TO SERVICE PROVIDE UNDER THE CORRESPONDING ESTIMATE IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Termination

In addition to any remedies that may be provided under this Agreement, PURIFI H2O may terminate this Agreement with immediate effect upon written notice to Customer, if Customer: (a) fails to pay any amount when due under this Agreement and such failure continues for fifteen (15) days after Customer’s receipt of written notice of nonpayment; (b) has not otherwise performed or complied with any of the terms of this Agreement, in whole or in part; or (c) becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization or assignment for the benefit of creditors.

13. Insurance

During the term of this Agreement, Customer shall, at its own expense, maintain insurance coverage consistent with generally accepted industry standards for entities receiving services of the type contemplated under this Agreement, with financially sound and reputable insurers.

14. Waiver

No waiver by PURIFI H2O of any of the provisions of this Agreement is effective unless explicitly set forth in writing and signed by PURIFI H2O. No failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement operates or may be construed as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

15. Force Majeure

PURIFI H2O shall not be liable or responsible to Customer, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of PURIFI H2O LLC including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

16. Assignment

Customer shall not assign any of its rights or delegate any of its obligations under this Agreement without the prior written consent of PURIFI H2O. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves Customer of any of its obligations under this Agreement.

17. Relationship of the Parties

The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.

18. No Third-Party Beneficiaries

This Agreement is for the sole benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of these Terms.

19. Governing Law and Jurisdiction

All matters arising out of or relating to this Agreement are governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than those of the State of Florida. The Parties agree that each and every one of the allegations, complaints, conflicts, disputes and claims that arise or relate to this Agreement or its breach (defined collectively as “Claim(s)” for the purposes of this section) and that cannot be resolved after a two (2) month period of good faith discussion between the representatives of the Parties shall, within three (3) months of the same, be mediated by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration. The Parties further agree that any unresolved Claim arising out of or related to this Agreement, or its breach, shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The judgment on the award issued by the arbitrators can be entered in any court that has jurisdiction over it. All Claims shall be heard by a panel of three arbitrators who shall be selected by the process set out in the Commercial Arbitration Rules of the AAA. Any legal suit, action or proceeding arising out of or relating to this Agreement shall be instituted in the federal courts of the United States of America or the courts of the State of Florida in each case located in the City of Fort Lauderdale and County of Palm Beach, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding. The prevailing party in any dispute arising out of or relating to this Agreement shall recover its reasonable attorneys’ fees and costs, including enforcement and appellate fees.

20. Notices

All notices under this Agreement shall be in writing and delivered to the addresses set forth in the Estimate (or such other address designated in writing) by personal delivery, overnight courier, or certified mail. Notices are effective upon receipt.

21. Severability

If any term or provision of this Agreement is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

22. Survival

Provisions of these Terms, which by their nature should apply beyond their terms, will remain in force after any termination or expiration of this Agreement including, but not limited to, the following provisions: Intellectual Property, Confidentiality, Governing Law, and Survival.

23. Equitable Relief

Customer acknowledges and agrees that a breach or threatened breach by Customer of any of its obligations under this Agreement would cause Purifi H2O irreparable harm for which monetary damages would not be an adequate remedy and that, in the event of such breach or threatened breach, Purifi H2O will be entitled to equitable relief, including a restraining order, an injunction, specific performance, and any other relief that may be available from any court, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity, or otherwise.

24. Amendment and Modification

This Agreement may only be amended or modified in a writing which specifically states that it amends this Agreement and is signed by an authorized representative of each party.